Terms and Conditions for the use of NEXUS

Conditions of use

An LA’s membership of NCER requires acceptance of these terms and conditions for access and us of NEXUS. Access to and use of NEXUS requires confirmation of acceptance on the login page.

To a large extent the operation of NEXUS is dependent on data from the DfE. This is provided under the terms of a Service Level Agreement between the DfE and NCER CIC. No use of the NEXUS system or data contained within it can be permitted where use of the system or system data may contravene the terms of the DfE/NCER SLA.

NEXUS Users

  1. Information held in Nexus is to be used only for the fulfilment of LA statutory duties as exist at any given time, for educational purposes or in the interests of the pupils and schools and not for any other purpose, commercial or otherwise;
  2. Personal information extracted from NEXUS is to be shared only with those who need the information to discharge a statutory education function. Exceptions to this apply only where a valid Data Sharing and/or Exchange agreement is in force. The Local Authority must ensure that this exchange is lawful and does not infringe the terms of the DfE/NCER SLA.
  3. Only nominated users may access NEXUS and must be made aware that they must not share their password with anybody under any circumstances.
  4. Usernames and passwords are not transferable and NEXUS administrators are responsible for either disabling user accounts or where necessary informing Angel Solutions that an individual is no longer an authorised user.
  5. Data must not be retained in the Local Authority’s own systems, or in electronic or paper-based records, for pupils who are not on the roll of schools within your Local Authority’s area. An exception to this applies only in the case of children in the care of your Local Authority. Please see NCER’s Retention of Records Policy.
  6. Users of the system must not print, save, or record in any way, any pages from the website that contain any pupil-specific information. This includes, but is not limited to, the results of any searches you perform on the database.

NEXUS Administrators

NEXUS Administrators are those users assigned with two factor access tokens and who are able to both add users and amend existing user details (with exception to password resets). It is expected that each Local Authority has at least two active NEXUS Administrators at all times.

  1. NEXUS Administrators must accept responsibility for the secure management of NEXUS user details.
  2. NEXUS Administrators must ensure that all users with access to NEXUS are eligible to do so and that they abide by both their LA and NCER Data Protection Policies and these terms and conditions.
  3. Where an existing NEXUS Administrator no longer has authority to access NEXUS (either through termination of employment or other changes in their employment status or role), it is the responsibility of the remaining NEXUS Administrator to ensure access rights are revoked and/or transferred.

Restrictions placed on users outside of the Local Authority

  1. Access to NEXUS is not permitted for school users (this condition applies to users in schools both within and outside of the Local Authority, e.g. Academies)
  2. Schools within a Local Authority can be given access to the Perspective Lite system to view news and data from their Local Authority.
    (More information on Perspective Lite can be found here).
  3. NEXUS Administrators are responsible for ensuring that no NCER user accounts are created for use by school users.
  4. Should a local authority be considering contracting another authority/organisation to undertake their use of their NEXUS they should contact the NCER Managing Director for it to request that this arrangement is permitted in accordance with the appropriate NCER Policy. Approval will not be automatic. Consideration will be given to the proposed arrangements in the context of both NCER policies and the requirements of the DfE/NCER SLA.

DATA PROTECTION - GENERAL DATA PROTECTION REGULATIONS (GDPR)

  1. When accessing the details of individual pupils in NEXUS or KEYPAS you must recognise the privacy of that data and at all times comply with the requirements of the General Data Protection Regulation ( GDPR – 2018).
  2. The use of the data and arrangements for its security must comply with both the NCER/LA Data Processing Agreement and the NCER/DFE SLA in respect of NCER’s access to NPD data.
  3. You must ensure that the use of the data to which you have access is consistent with the purpose for which the database was set up and that it is not used for any other purpose.
  4. You must ensure that all data and information is processed securely and that it is not subject to any unauthorised use or disclosure.
  5. The User agrees that they;
    • are informed of and understand the confidential nature of the data in NEXUS;
    • have undertaken training appropriate to their role and NEXUS access in relation to the laws, regulations or other instruments relating to handling personal data, in particular (but without prejudice to the generality), sufficient training in data protection and security to comply with GDPR and are aware of both personal duties and obligations under such laws, regulations or instruments;
    • will notify NCER and Angel Solutions immediately if they become aware of any advance in technology and/or methods of working that suggest that existing security measures should be revised.
  6. The user shall ensure that NEXUS is kept secure by using fully the Security Features provided by NCER/Angel Solutions and the best available security practices and systems applicable. Where NCER/Angel Solutions use Security Features in relation to NEXUS, the Security Features must be kept confidential and not be lent, shared, transferred or otherwise misused.
  7. If the user becomes aware of any misuse of NEXUS or any security breach that could compromise the security or integrity of NEXUS, the User must promptly notify NCER/Angel Solutions and fully co-operate with NCER/Angel Solutions to remedy the issue as soon as reasonably practicable. The User agrees to co-operate with NCER/Angel Solutions reasonable security investigations. Immediately following any Security Breach, the parties shall coordinate with each other to investigate the Security Breach. The user agrees to reasonably co-operate with NCER/Angel Solutions in their handling of the matter.

Eligible Users

  1. All users of NCER products must be directly employed by a Local Authority or where the user is not directly employed must have recorded permission with a NEXUS administrator from the Local Authority to do so. An example of a user who may not be directly employed by your Local Authority although is eligible to access NCER systems may be engaged in any of the following roles:
    • Is contracted to the Local Authority and is engaged in a 'School Improvement type' of role
    • Is contracted or their employing organisation is contracted to the Local Authority and is engaged in supporting or providing performance data team duties (both statutory and non-statutory). LAs undertaking this type of arrangement must follow the procedure set out in point 13 above.
  2. Within NEXUS, users external to the Local Authority are not permitted to access NEXUS or KEYPAS unless contracted to the LA with their access having been agreed within the terms of point 13 above. In all cases, the Local Authority must ensure that data sharing protocols and/or confidentiality agreements are in place between such user(s) and the Local Authority. Please refer to point 13 above.

Nexus User Personal Details

  1. Nexus User personal details added at Nexus User Account set up include 1) First name 2) Last name 3) Local Authority 4) Telephone 5) Mobile 6) Email and are all stored securely in Nexus.
  2. NCER use Nexus User personal details for NCER account management and for NCER communication contact lists in accordance with an individual's communication preferences and segmented according to Nexus Privileges.
  3. Nexus Users can update their communication preferences at any point by going to the communications tab in Nexus.
  4. A home LA Nexus User can view personal details for all Nexus Users in their LA. A home LA Nexus Administrator can see name, email and telephone number for all other Nexus Admins outside of their LA. This is to ensure NCER have a strong Data Community for our membership enabling us to share good practice.

Operating system requirements

  1. To use NEXUS (and other modules), the User requires a computer (with Microsoft Windows or Apple OS X) or tablet device (with Apple iOS, Android or Windows) which is connected to the internet and running a supported web browser (Internet Explorer 11 or above, or the latest version of Chrome, Safari or Firefox). Other browsers, such as Opera Mini or Samsung Internet are not supported.

Matched Data

  1. Data matching is undertaken within Nexus as part of the service provided by NCER/Angel Solutions in order to provide progress analysis – KS1 to KS2 and KS2 to KS4. This may involve cross LA matching.

NCER National Figures

  1. NCER National figures are provisional and unpublished indicators of national benchmarks.
  2. If using NCER National data in early reporting, local authorities must make it clear that the data is NCER sourced national data that are provisional and unpublished, not official DfE National data.

Ofsted Data

  1. Inspection data presented within NEXUS is sourced from the Watchsted tool www.watchsted.com from Angel Solutions which daily captures headlines from the latest inspection Reports published to the Ofsted website. This is done using the The Open Government Licence, which allows us to make use of the data in this commercial context. Reproduction of this data beyond Nexus is prohibited without express written consent of Angel Solutions Ltd and the NCER.

DfE Data and Third Parties

DfE data includes data loaded directly into Nexus by Angel Solutions (NPD under NCER/DfE SLA)

  1. Individual pupil/exam candidate data provided to NCER by the DfE and made available to member local authorities within NEXUS, must NOT be passed or made available to any third parties, which includes third party software providers unless such a third party supplier is contracted to the LA to provide services to the LA that otherwise the LA would be required to undertake in-house. Any such arrangement must be approved by NCER and not contravene the requirements of the DfE/NCER SLA. See section 13 above.
  2. All third party software providers requiring data for their services are required by the DfE make their own individual data request to the DfE. The DfE has explicitly prohibited NCER from making such data available to third parties other than member local authorities.

NPD Exports

  1. Within the Nova module Users are able to Export Data from the NPD extract. Users must be aware that this extract contains extremely sensitive data and by downloading this data you are agreeing that you will abide by data sharing and data protection rules whilst handling this data. This data must not be shown or distributed to those without permission to view it.

Users must check the box to signify that they agree to these terms.


About Perspective Lite for schools

Conditions of use

Perspective Lite Roll Out

  1. Perspective Lite is a web-based tool that can be rolled out to all schools within a Local Authority and links to NEXUS allowing the Local Authority to share reports, data, news and other intelligence with its schools.
  2. Perspective Lite for schools is included within the NCER membership charge (therefore there is no additional cost to the LA from Angel Solutions or NCER), however, local authorities can choose whether they wish to charge schools for the information they receive through Perspective Lite (as part of a traded service).
  3. The LA is the gatekeeper in terms of if & when they make this information/data available in Perspective Lite for schools. This is done via Perspective Service in NEXUS.

Users

  1. The school's Head Teacher is the main administrator of all Perspective Lite accounts and is responsible for creating additional users within the school and associated permissions.

Support

  1. Angel Solutions provide all phone/email Technical Support for Perspective Lite users but it is expected that the local authority deal with any queries from schools relating to the content of reports, data, news, documents etc

Other versions / uses of Perspective Lite

  1. Schools may have access to a standalone version of Perspective Lite that has no link with the LA or any other organisation at all, and they simply access Perspective Lite for free tools such as Watchsted, National News Feeds, Census Infographic generator etc

Additional intelligence can be shared with Perspective Lite by the Local Authority via the use of the Pendulum, Broadcast and Perspective Observatory modules where licences have been purchased separately from Angel Solutions. Please note these are not included in the NCER membership charge.


Terms and conditions for the use of Pendulum Records of Visit module

Conditions of use

PLEASE NOTE: The following T&C’s are only relevant for those Local Authorities (and its users) that subscribe to the Pendulum module from Angel Solutions.

Access to, and use of the Pendulum records of visit module constitutes your acceptance of these terms and conditions. They take effect from the date on which you first use this module and also constitute acceptance of the overarching Nexus T&C’s.

  1. The User is permitted to use Pendulum for educational purposes within your institution to improve both pupil outcomes and school performance, but specifically excluding the use of Pendulum for any commercial purposes.
  2. Pendulum is an optional extra module purchased for your Local Authority from Angel Solutions and deployed as a module within the NEXUS system (from the NCER) and therefore is enabled to the Local Authority on the understanding that the Local Authority will continue to remain a member of the NCER.
  3. Schools use the Perspective Lite system to view visit information captured through Pendulum. (More information on Perspective Lite T&C’s here)
  4. Currently there is no limit to the number of users from the Local Authority that can access the Pendulum module but Angel Solutions retain the right to review this in discussion with the Local Authority
  5. Currently there is no limit to the amount of data that can be stored within Pendulum but Angel Solutions retain the right to review this in discussion with the Local Authority
  6. The Pendulum licence fee includes all phone/email technical support and maintenance for Pendulum for the duration of the licence period
  7. Initial onsite training of 2 days is included in the yr 1 set up costs, further onsite training will be chargeable at the daily rate of £750 per day
  8. Annual licence invoices will be issued each year on the annual renewal date unless multi-year licence and paid up front in year 1.
  9. Cancellation of Pendulum Licence renewal must be provided in writing no less than 30 days prior to the annual renewal date.
    • If cancellation is provided after the 30 day cut-off date, noted above, Angel Solutions reserves the right to apply a cancellation fee of £250+vat
    • If cancellation is provided after the renewal date itself then a pro-rata licence cancellation fee will be applied for each additional calendar month after the renewal date – minimum 1 month
  10. 3 year Contract licence (paying annually)
    • If you have entered into a 3 year agreement and wish to cancel the module licence before the end of your 3 year contract, then you will incur a cancellation fee, paying 50% of the total remaining licence fee per module.
    • The cancellation fee exists because the 3 year price is discounted and has also been amortized over the 3 years (instead of being front-loaded for set-up/increased training/support within your first year).

Terms and conditions for the use of Broadcast or Broadcast Plus File Distribution module

Conditions of use

PLEASE NOTE: The following T&C’s are only relevant for those Local Authorities (and its users) that subscribe to the Broadcast or Broadcast Plus modules from Angel Solutions.

Access to, and use of Broadcast / Broadcast Plus constitutes your acceptance of these terms and conditions. They take effect from the date on which you first use this module and also constitute acceptance of the overarching Nexus T&C’s.

  1. The User is permitted to use Broadcast / Broadcast Plus for educational purposes within your institution to improve both pupil outcomes and school performance, but specifically excluding the use of Broadcast / Broadcast Plus for any commercial purposes.
  2. Broadcast / Broadcast Plus is an optional extra module purchased for your Local Authority from Angel Solutions and deployed as a module within the NEXUS system (from the NCER) and therefore is enabled to the Local Authority on the understanding that the Local Authority will continue to remain a member of the NCER.
  3. Files uploaded to Broadcast by the LA and then “published” are made available for view in the following locations:
    • o The Perspective Lite account for the school – visible by Perspective Lite users
    • o The dashboard for each school within NEXUS – visible by Nexus Users
  4. Broadcast PLUS provides the additional functionality for schools (via Perspective Lite) to securely upload and transfer files back to the Local Authority (“send files” function in Perspective Lite)
  5. Schools use the Perspective Lite system to view files and documents published from the Broadcast module (More information on Perspective Lite here)
  6. Currently there is no limit to the amount of data that can be stored within Broadcast but Angel Solutions retain the right to review this in discussion with the Local Authority
  7. The Local Authority is responsible for the content included in the files that are uploaded and published through Broadcast. It is the responsibility of the representative of the Local Authority (the data controller) supplying all data and user lists to ensure accuracy; Angel Solutions Ltd as the processor carry no liability for errors within data supplied by the Local Authority or its appointed representatives.
  8. The School is responsible for the content included in the files transferred back to the LA via Broadcast Plus (“send files” function)
  9. When the Broadcast module is enabled for a Local Authority within NEXUS, the workflow of distributing Keypas Batch reports changes very slightly. Keypas Batches are first “pushed” to Broadcast and then can be published from within Broadcast to appear in Perspective Lite alongside other files that have been uploaded.
  10. The Broadcast licence fee includes all phone/email technical support and maintenance for the duration of the licence period
  11. Initial online training is provided where necessary, further onsite training will be chargeable at the daily rate of £750 per day
  12. Annual licence invoices will be issued each year on the annual renewal date unless multi-year licence and paid up front in year 1.
  13. Cancellation of Broadcast Licence renewal must be provided in writing no less than 30 days prior to the annual renewal date.
    • If cancellation is provided after the 30 day cut-off date, noted above, Angel Solutions reserves the right to apply a cancellation fee of £250+vat
    • If cancellation is provided after the renewal date itself then a pro-rata licence cancellation fee will be applied for each additional calendar month after the renewal date – minimum 1 month
  14. 3 year Contract licence (paying annually)
    • If you have entered into a 3 year agreement and wish to cancel the module licence before the end of your 3 year contract, then you will incur a cancellation fee, paying 50% of the total remaining licence fee per module.
    • The cancellation fee exists because the 3 year price is discounted and has also been amortized over the 3 years (instead of being front-loaded for set-up/increased training/support within your first year).

Terms and conditions for the use of Watchsted Inspector Search module in Nexus

Conditions of use

PLEASE NOTE: The following T&C’s are only relevant for those Local Authorities (and its users) that have access to the Watchsted Inspector Search module from Angel Solutions as part of their existing Pendulum or Broadcast Licence.

Access to, and use of the Watchsted Inspector Search Module constitutes your acceptance of these terms and conditions. They take effect from the date on which you first use this module and also constitute acceptance of the overarching Nexus T&C’s.

  1. The Watchsted Inspector Search Module provides a view of the inspections captured by the Watchsted tool and groups them together against each Lead Inspector.
  2. The User is permitted to use Watchsted Inspector Search Module for educational purposes within your institution to improve both pupil outcomes and school performance, but specifically excluding the use of Watchsted Inspector Search Module for any commercial purposes.
  3. The Watchsted Inspector Search Module is made available as part of your existing Pendulum or Broadcast Licence and will remain available for as long as this licence is renewed.
  4. The Watchsted Inspector Search Module is deployed as a module within the NEXUS system (from the NCER) and therefore is enabled to the Local Authority on the understanding that the Local Authority will continue to remain a member of the NCER.


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